Our return policy lasts for 14 days. If 14 days have passed since your purchase, we cannot offer a refund or exchange.
For the item to be valid for a return, it must be unused and in the same condition in which you received it. It must also be in its original packaging.
Once we receive the item and inspect it, we will send you an email notifying that we have received it and notifying whether the return and refund or exchange is approved or not.
If the refund is approved, we will process the refund of the total amount in a maximum of 10 days.
Late or lost refund
If you have not received your refund yet, please check your bank account again and if you have not received it, talk to your bank to verify that there is no problem in your accounts.
If you have followed these steps and still have not received your refund, please contact us.
Sale items can also be refunded unless that offer specifies that it is a non-refundable product.